This weekend, the LOML decreed that I have yet to make her a decent pen that she could call her own, and that oversight would now be set right. So she strolled out to my stock of pen blanks, like the queen of my domain she is, picked up a piece of chinawood, and said, "I want a nice pen with a lid out of this." So I ordered her a Black Titanium Baron rollerball. To my surprise when my order showed up, I had 3 Black Ti fountain pens. (I ordered 3 rollerballs). I had in my hands 3 extremly nice pen kits. I thought to my self, I have to own up to this. This is an expensive kit. After all, I ordered rollerballs, was charged for rollerballs, and paid for rollerballs. So I called Bill at Arizona Silhouette told him the mis order, and didn't want to, in effect, steal from him. He said to ship them back. I said.. umm I'm willing to keep them, just charge me the extra. He said, ok, how about I charge you the same price as a rollerball, and you keep them, and I'll make sure you get your rollerballs when they come in (They were out of stock). I'll say, Bill shocked me, I'm sure I'll get charged from the rollerballs when they come in, but he sure went an extra step with me. End results to this story? One happy customer, that is sure to do business with Bill again and again.
Oh, and most importantly, one extremely happy wife with her new fountain pen.
Oh, and most importantly, one extremely happy wife with her new fountain pen.