Well guys, I had a very pleasant surprise immediately following a great disappointment.
Last year at the WW show in Hickory i bought the Trend Airshield Pro shield/mask. Believe it or not--I have not used it until today. I had charged it up and made sure everything was assembled as it should be and then it sat in the house until today. I took it to the shop right after lunch to wear while doing some turnings--I turned it on and it was circulating like a king. Then I went to adjust the headband----I could not believe the platic headband popped in TWO places. You can only imagine the disappointment I felt.
I came in-found all the paperwork---called Trend and spoke with Dave---(toll free number BTW) I relayed the scenario to him and his reply was simply "we will send you another one, what is your address?---I will get it out today!"
:eusa_danc
I love it when companies stand behind what they sell!! I love to tell people about it when they do. This company is in Greensboro BTW.
Jerry
:thumbs_up
Last year at the WW show in Hickory i bought the Trend Airshield Pro shield/mask. Believe it or not--I have not used it until today. I had charged it up and made sure everything was assembled as it should be and then it sat in the house until today. I took it to the shop right after lunch to wear while doing some turnings--I turned it on and it was circulating like a king. Then I went to adjust the headband----I could not believe the platic headband popped in TWO places. You can only imagine the disappointment I felt.
I came in-found all the paperwork---called Trend and spoke with Dave---(toll free number BTW) I relayed the scenario to him and his reply was simply "we will send you another one, what is your address?---I will get it out today!"
:eusa_danc
I love it when companies stand behind what they sell!! I love to tell people about it when they do. This company is in Greensboro BTW.
Jerry
:thumbs_up
