Klingspor's Woodworking Shop (Locations) Ad #1

Special Events in the next 30 days

Results 1 to 6 of 6
  1. #1
    Senior User
    DQ
    tdukes's Avatar
    Nickname
    Eddie
    Join Date
    Nov 2017
    Location
    Lexington, SC
    Posts
    508
    Visit Freq
    1.58 visits/week
    Threads
    92
    Classifieds
    0

    Another DQ question

    Type of Help Needed: Problem
    Where: Main Site

    Went online at Klingspour's to make a purchase today. I didn't see anything about a discount for DQ status up to the final checkout point. They had a field for a coupon code, but don't know what that would be.

    What did I do wrong?

    TIA

  2. #2
    Administrator Corporate Member
    DQ
    bowman's Avatar
    Nickname
    Neal (58)
    Join Date
    Apr 2017
    Location
    King, NC
    Posts
    780
    Visit Freq
    8.38 visits/week
    Threads
    66
    Classifieds
    0

    Re: Another DQ question

    it is a download they get from our site, but I do not know the frequency in order for it to show in their systems. One of the site admins can speak to when you should be able to take advantage of it.

  3. The following user says Thank You to bowman for this useful post:


  4. #3
    Administrator Corporate Member
    DQ
    ehpoole's Avatar
    Nickname
    Ethan (47)
    Join Date
    Oct 2009
    Location
    Anderson, SC
    Posts
    6,100
    Visit Freq
    6.65 visits/week
    Threads
    207
    Classifieds
    0

    Re: Another DQ question

    The list of changes is distributed at the end of each month (28th I believe) after a member gains or looses DQ status.

    I have not used the DQ program myself, but I'm not sure that you can count upon it being automatically applied but that you need to ask them for it...so maybe a voice mail order or contact them immediately after submitting an online order to followup on it or, if a comment/notes field is available, include that info in the order comments area.

    Hopefully some others can give you more definitive info as to how to take advantage of the discount via mail/online order.

  5. The following 3 users say Thank You to ehpoole :


  6. #4
    User woodworkingshop.com's Avatar
    Nickname
    Coleman
    Join Date
    Jan 2007
    Location
    Hickory, NC
    Posts
    266
    Visit Freq
    2.73 visits/week
    Threads
    45
    Classifieds
    0

    Re: Another DQ question

    Hi All DQ members of Klingspor's Woodworking Shop!

    This is how it works on our side and I hope this helps all:

    1. We receive the list regulary from your admin system stating DQ - Add or Drop - requirements on your end I cannot answer - sorry.
    2. If adding you to our club program: We flag your main account with your DQ status.
    3. If dropping we obviously take the discount status away.
    4. To use this function: A. In store - if we have been sent your information we will have your contact information in our system and when asked at store level - if all matches it will automatically give you a discount on each item that is qualified to be discounted - 95% of all items without a cord or battery or lumber. B. In catalog - when you call in and our CSR starts process the system recognizes you by your address etc. and will auto discount if flagged to do so. C. ON WEB - this is a tad trickier but easy enough. IF YOU ARE LOGGED IN - YOU WILL GET DISCOUNT. ***ONLY WAY SYSTEM KNOWS WHO YOU ARE IS TO LOG IN WHEN COMING TO THE SITE*** If not logged in, our system will not recognize you until downloads back to our site and thus doesn't know to show you discounted pricing. BY THE WAY - if logged in and you are DQ Qualified - you will see the discounted price on each item. If no sale price then not DQ item.

    Hope this helps.

    TO log in: Top right corner of home page. You will see HOME : LOGIN - select Login and create your account information or you can call our 800 # and we can do it with you.

    If any questions, don't hesitate to call or email me with questions.

    We thank you for your business and I hope we can help you soon.

    Coleman Fourshee
    800-228-0000 ext 3700
    CELL: 828-381-5458
    cfourshee@woodworkingshop.com

  7. The following 11 users say Thank You to woodworkingshop.com :


  8. #5
    Administrator Corporate Member
    DQ
    ehpoole's Avatar
    Nickname
    Ethan (47)
    Join Date
    Oct 2009
    Location
    Anderson, SC
    Posts
    6,100
    Visit Freq
    6.65 visits/week
    Threads
    207
    Classifieds
    0

    Re: Another DQ question

    Thank you so much for writing up that reply, it is much appreciated!

  9. The following user says Thank You to ehpoole for this useful post:


  10. #6
    Papa Red Senior User
    DQ
    red's Avatar
    Nickname
    Red
    Join Date
    Nov 2009
    Location
    Denver, NC
    Posts
    2,344
    Visit Freq
    4.81 visits/week
    Threads
    49
    Classifieds
    0

    Re: Another DQ question

    That answers it all. Thanks.

    Red
    Red

Similar Threads

  1. BS question, also dumb question of the day
    By Keye in forum General Woodworking
    Replies: 4
    Last Post: 12-03-2008, 03:31 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •