Okay, I admit it ... I already really liked Woodcraft in Matthews. Since the first visit, I felt like I was welcome and they did an excellent job at customer service. I never feel like I'm being "pushed" into a purchased and their staff is (for the most part) top-notch. Sometimes the price is a little higher ... but with that I get a beautiful store, informed staff, and immediate satisfaction ... which is why WC is good with me.
Well, in the past week they've proven to me AGAIN why they are my woodworking store of choice.
Yesterday I went in and ran across Dennis (the store manager) and he told me to check out the new display on the counter. As I went up there I noticed a new display for
Extractor pliers. Why is this meaningful? Well, about two months previous I was expressing my extreme like for this product and suggested WC carry it. It's one of my favorite hand tools and there just aren't any stores about that carry it. I wanted other WWers to have the opportunity to get top-quality tools ... and I also wanted to see WC support other small companies (like Jefferson Tool, the maker of the Extractor pliers). So ... THUMBS UP to Woodcraft in Matthews ... that's good business.




(Next time you're there, pick up a pair of these pliers ... you won't regret it!)
Do you have any good experiences that you'd like to share? I really believe we have to share the good experiences...
