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Old 05-29-2008, 09:52 PM   #1
 
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My laptop has suddenly lost sound capabilities, both through internal and external speakers which I have used through earphone jack Any ideas from our resident IT hardware people ? I have heard of MP3 type devices getting gunk in headphone sockets which disable internal speakers as though a headphone jack was plugged in Anyone heard of this occuring on a laptop? Sound settings appear to be set correctly. Any help/suggestions would be appreciated.
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Old 05-29-2008, 10:03 PM   #2
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Hmmm, many laptops have a "mute" button as well as volume up/ down somewhere on the case. What model do you have? Mine has them top left of the keyboard. Some have them in the center in front of the keyboard (or side) Any chance you hit that by mistake? If both internal and external speakers are silent, it's probably not the speakers!
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Old 05-29-2008, 10:06 PM   #3
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Sounds like a sound card problem possibly. Most laptops have them intergrated with the main board.
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Old 05-29-2008, 10:07 PM   #4
 
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Originally Posted by Bas View Post
Hmmm, many laptops have a "mute" button as well as volume up/ down somewhere on the case. What model do you have? Mine has them top left of the keyboard. Some have them in the center in front of the keyboard (or side) Any chance you hit that by mistake? If both internal and external speakers are silent, it's probably not the speakers!
Laptop mute button does not seem to be engaged , when depressed it lights as designed. This is a Compaq machine.
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Old 05-29-2008, 10:09 PM   #5
 
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Originally Posted by newtowood View Post
Sounds like a sound card problem possibly. Most laptops have them intergrated with the main board.
Integrated as in non-replaceable ?
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Old 05-29-2008, 10:25 PM   #6
 
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Try reloading the sound driver
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Old 05-29-2008, 10:26 PM   #7
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the sound cards are built on the main board. however some facilitate add on cards. My experience with Compaq tech support has been good in most instances. It could be something as simple as a driver issue or conflict. I would try calling Compaq tech support.
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Old 05-29-2008, 11:13 PM   #8
 
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Once again I did not check the obvious before panic set in. One of the sound control sliders was all the way down but I just checked to see if any mute buttions were activated All ok now, thanks guys !!!
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Old 05-29-2008, 11:17 PM   #9
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Glad you got it working again. Puters can be frustrating at times can't they? I have built a good deal of computers from scratch and still tend to overlook the simple stuff when something goes wrong.
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