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05-09-2007, 02:30 PM
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#1 | | Klingspor Discounts - Changes in process SteveColes President Treasurer Name: Steve City: Apex State: NC County: Wake Join Date: Jul 2005 Age: 64
Posts: 5,476
 05-09-2007, 02:30 PM
Our discount program with Klingspor is not working as was intended. Getting your discount either on their website store or their telephone sales doesn't happen, at least not consistantly. In fact, even the in store discount is not working as it should all the time.
The reason for this is that discounts are supposed to be done automatically by their "point of sale" system when you are rung up in the store and this is true with a web order or telephone.
But we are not really in their system as a club, becuase we don't comply with their standards for getting club info. (This "what is a club" issue keeps popping up.)
So what and how do we comply. I was just one the phone with Coleman, the GM of the Woodworking Shop and we discussed in detail what would have to happen, both from their and our points of view.
They would need a "membership" list to include the following:
Name
Street Address
City
State
Zipode
Now before everyone starts jumping up down  Let me state a few points.
This would be an Opt-in program. We already have all the information in our Database, with the exception of street address. We can colect that the same we did Full Name., there would be a hidden field that was optional for street address. You fill it and name in, and you opt-in to the program. You don't fill either of them in, you have effectively opted out of the discount. If you have bought something from their store using the discount card, they already have the info. Anyone who is a member of a club that's gets a discount can tell you that Klingspor has does NOT sell their lists. In addition Coleman has given me the company's assurance that the list will not sold.
Now what about security.
Almost all of this info is in our Database and no one has yet broken in. Can I promise they never will, No, but I can look into encrypting it, but no promises there.
Transmission of the data will be by email, but will be encrypted.
Security of Klingspor's Database, I don't know, but my info is already there for quite a while and nothing bad has happened.
So what are the other issues. Well the biggest one, is that we will probably loose our discount
On the other side of the coin is that we won't have to have a card and that we can get the discount at a store, the internet and Phone catalog sales.
Also, this provides us with more legitimate basis for saying we are a club.
Ok, now tell me what think.
__________________
Steve Coles
"If you can't say something nice, at least make it funny" | | Views: 537 |
05-09-2007, 02:38 PM
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#2 | | Webmaster Director
Name: DaveO City: Clayton State: NC County: Johnston Join Date: Aug 2005 Age: 38 Avg Visit Freq/Week = 7.00 over 180 days | I have no problem with providing my address especially if it is going to be protected that well. I use and value my Klingspor discount  Now if they could only extend it to wood, I would have to hug somebody
Dave 
__________________   Nothing left to do but smile, smile, smile
Honestly Honey, that will cost around $100 $150 $200, and I need a few more tools.
Heard from a client..."If I had your tools and experience...I could do it myself"
"Be who you are and say what you feel, because those who mind don't matter and those who matter don't mind."
--Dr. Seuss
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05-09-2007, 02:41 PM
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#3 |
Name: Tom City: Yadkinville State: NC County: Yadkin Join Date: Jun 2006 Avg Visit Freq/Week = 6.53 over 180 days | Not a problem for me to comply with the idea.
__________________
The Tao of Tom: Be good to your pet(s). Invest in good Karma.
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05-09-2007, 02:46 PM
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#4 | | Moderator
Name: Mike Hall City: Indian Trail State: NC County: Union Join Date: Feb 2006 Avg Visit Freq/Week = 6.65 over 180 days | I don't have a problem with providing my address. They already have it anyway. I would like to have the discount. 
__________________
Mike
__________________________________________ Take the attitude of a student, never be too big to ask questions, never know too much to learn something new. Og Mandino |
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05-09-2007, 02:47 PM
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#5 |
Name: Al City: Greensboro State: NC County: Guilford Join Date: Mar 2007 Avg Visit Freq/Week = 0.12 over 180 days | I'm O.K. with giving them my address. Heck, it's in the phone book.
Al |
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05-09-2007, 03:22 PM
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#6 |
Name: John City: Fuquay Varina State: NC County: Wake Join Date: Mar 2007 Avg Visit Freq/Week = 2.99 over 180 days | I have no problem with giving them my address.
Rocker |
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05-09-2007, 03:29 PM
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#7 |
Name: Mark City: Goldsboro State: NC County: Wayne Join Date: Mar 2006 Avg Visit Freq/Week = 5.95 over 180 days | No problem with the address. They already have mine. I vote to "Go for" it.
Go
__________________
History will not judge you on the advice you give, but rather on what you yourself have done.
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05-09-2007, 03:32 PM
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#8 |
Name: Fred City: franklinton State: nc County: franklin Join Date: Jun 2006 Age: 51 Avg Visit Freq/Week = 7.00 over 180 days | ok by me!
fred p |
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05-09-2007, 03:36 PM
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#9 |
Name: Christopher City: Raleigh State: NC County: Wake Join Date: Jul 2005 Avg Visit Freq/Week = 6.46 over 180 days | I'm in. |
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05-09-2007, 03:43 PM
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#10 |
Name: Danny City: Seagrove State: NC County: Montgomery Join Date: Oct 2006 Age: 52 Avg Visit Freq/Week = 6.92 over 180 days | [quote=SteveColes;85089]
They would need a "membership" list to include the following:
Name
Street Address
City
State
Zipode
I have no problem with giving them my address.
But what is my Zipode?
Danny |
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05-09-2007, 03:59 PM
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#11 |
Name: Michael City: Raleigh State: NC County: Wake Join Date: Nov 2006 Avg Visit Freq/Week = 5.48 over 180 days | I'm in.
Thanks once again for your hard work Steve!  |
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05-09-2007, 04:06 PM
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#12 |
Name: David City: Pittsboro State: NC County: Chatham Join Date: Oct 2005 Age: 52 Avg Visit Freq/Week = 3.81 over 180 days | No problem here, go for it.
__________________
David
"There is no trouble so great or grave that cannot be much diminished by a nice cup of tea" Bernard-Paul Heroux |
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05-09-2007, 04:22 PM
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#13 |
Name: Dan City: Asheville State: NC County: Buncombe Join Date: Apr 2006 Age: 62 Avg Visit Freq/Week = 6.69 over 180 days | No problem w/giving the list w/addresses. Go for it.
Dan C.
__________________  -------------------------- And in the end, it's not the years in your life that count. It's the life in your years.-- Abraham Lincoln |
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05-09-2007, 04:24 PM
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#14 | | Director Moderator
Name: Roger City: Durham State: NC County: Durham Join Date: Jul 2005 Age: 62 Avg Visit Freq/Week = 6.53 over 180 days | OK
Roger
__________________
I ain't never had too much fun!
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05-09-2007, 05:05 PM
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#15 | | Secretary Moderator
Name: Doug Robinson City: Raleigh State: NC County: Wake Join Date: Jul 2006 Age: 47 Avg Visit Freq/Week = 6.92 over 180 days | They alredy have mine too. Go for it.
Doug |
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