01-05-2008, 12:49 PM
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#1 |
Name: Bryan City: Burlington State: NC County: Alamance Join Date: Apr 2006 Avg Visit Freq/Week
= 6.84 over 180 days |
I have 2 problems. I have picked up from somewhere one of those annoying popups that says " Your computer has been infected by an unkown Trojan (bla bla bla) click ok to download this spyware removal tool". I'm pretty sure I dont want to click ok and get infected by some thing else, but its very annoying, has slowed my system down and I cant get rid of it.
Here's what I have done.
-Ran norton antivirus, and didn't find anything.
-Ran Spybot search and destroy and didn't find anything.
-Downloaded and ran Adaware, found alot but didn't get rid of the problem.
-Deleted all interenet files and cookies.
-Have tried to do a system restore and after the computer goes through the motions I get a System restore incomlete no changes were made message, which is the 2nd problem. I have tried this 3 times picking diff dates.
I have windows XP home and have in the past solved a nasty problem using system restore but wont work this time. How about it any help will be appreciated.
__________________
He is your partner, your defender, your friend, your dog. You are his love, his life, his leader. He will be yours, faithful and true to the very last beat of his heart. You owe it to him to be worthy of such devotion
Its useless to argue with an idiot. They will only bring you down to their level then beat you with their experiance.
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01-05-2008, 01:09 PM
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#2 |
Name: Jeremy City: Charlotte State: NC County: Mecklenburg Join Date: Mar 2006 Age: 30 Avg Visit Freq/Week
= 6.84 over 180 days |
Can you take a screen capture of the message and post it?
Another idea, instead of Norton (not my personal favorite), try the FREE antivirus software called Avast! Home (free for personal use - http://www.avast.com/eng/avast_4_home.html). It is equally as good, if not better than Norton (and the more evil McAfee)
You may also want to try the free online scan by BitDefender. http://www.bitdefender.com
If you can get us a screenshot, I bet we can figure it out. | |
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01-05-2008, 01:39 PM
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#3 |
Name: Bryan City: Burlington State: NC County: Alamance Join Date: Apr 2006 Avg Visit Freq/Week
= 6.84 over 180 days |
This is what I'm getting Jeremy and thanks to a post in the old mini golf thread I was able to capture it. 
__________________
He is your partner, your defender, your friend, your dog. You are his love, his life, his leader. He will be yours, faithful and true to the very last beat of his heart. You owe it to him to be worthy of such devotion
Its useless to argue with an idiot. They will only bring you down to their level then beat you with their experiance.
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01-05-2008, 01:46 PM
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#4 | | Asst. Webmaster
Name: Bas City: Cary State: NC County: Wake Join Date: Aug 2007 Age: 35 Avg Visit Freq/Week
= 6.96 over 180 days |
Bryan, I suggest you try a program called Hijackthis -> http://www.hijackthis.de/
The link to download is on the top right. Hijackthis is somewhat different from most anti-spyware/ virus programs in that it's a "cooperative" system, where people flag software and upload the info to the site.
Run the program and paste the logfile into the web page to have it analyzed. It will flag anything running on your computer as safe, virus, suspicious etc. I've used it with great success on many occasions, but it's more of a DIY thing as opposed to an automated solution.
Let me know if you need any help with it.
__________________
Bas.
I don't need it. I just want it.
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01-05-2008, 01:49 PM
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#5 |
Name: Jeremy City: Charlotte State: NC County: Mecklenburg Join Date: Mar 2006 Age: 30 Avg Visit Freq/Week
= 6.84 over 180 days |
Originally Posted by Bryan S  This is what I'm getting Jeremy and thanks to a post in the old mini golf thread I was able to capture it. Removal instructions: http://www.411-spyware.com/remove-unknown-trojan-rogue | |
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01-07-2008, 01:52 AM
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#6 | | Moderator
Name: Peter Davio City: Hope Mills State: NC County: Cumberland Join Date: Dec 2005 Avg Visit Freq/Week
= 6.92 over 180 days |
Thanks Jeremy, I used bitdefender on a laptop that showed no big signs of infection, had been protected by Norton, and it found 2 problems. 
__________________
Failure is the opportunity to begin again more intelligently. – Henry Ford
However your life is, meet it and live it. Henry David Thoreau
They that can give up essential liberty to obtain a little temporary safety, deserve neither liberty, nor safety. Benjamin Franklin
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01-07-2008, 07:41 AM
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#7 |
Name: David City: Raleigh State: NC County: Wake Join Date: Feb 2007 Age: 47 Avg Visit Freq/Week
= 2.22 over 180 days |
It may just be a marketing tool and not a trojan.
David | |
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01-07-2008, 10:10 AM
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#8 | | Moderator
Name: Ray City: Raleigh State: NC County: Wake Join Date: Mar 2006 Avg Visit Freq/Week
= 0.78 over 180 days |
I suspect most of these kinds of pop-ups are malicious in nature. I would suggest that when a window of this type pops, close it from the task bar at the bottom of the screen and NOT from the red 'X' in the upper right corner of the pop up window. In 'C' it takes one line of code to rewrite the action taken for pushing the 'X'.
If all else fails, some outfits, like Symantec, offer a premium service to clean out and tune up your system. The cost is around $100 and is effective.
Ray
__________________
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